Social Media & E-commerce Associate (On Site)

Posted time May 14, 2025

Location: Gautam Buddha Nagar, Lucknow, Ghaziabad, Varanasi, Kanpur Nagar, Agra, Prayagraj, Meerut, Bareilly, Moradabad, Aligarh, Jhansi, Gorakhpur, Ghazipur,  Saharanpur, Muzaffarnagar, Ayodhya, Mathura, Etawah, Rae Bareli, Sultanpur.
Job Type: Full-Time
Experience: 6 months–3 years
Salary: 10000- 150005 P/m

About the Company:

Hiring for a fast-growing Edtech platform that integrates innovation, digital marketing, and technology to deliver exceptional value to our learners and customers. We’re looking for an enthusiastic and multi-skilled Social Media & E-commerce Associate to join our team and help build our brand presence and online sales.

Role Overview:

The ideal candidate will manage our social media content and engagement strategy while supporting daily operations and growth on e-commerce platforms such as Shopify, Amazon, Flipkart, or our own store. This role is a blend of creativity, digital savvy, and operational skills.

Key Responsibilities:

Social Media Management

  • Create, schedule, and publish posts across Instagram, Facebook, LinkedIn, Twitter, and YouTube

  • Collaborate with design/content teams to create engaging content (Reels, stories, graphics, etc.)

  • Monitor social media trends and competitor activity

  • Engage with the community – respond to DMs, comments, and reviews

  • Track performance metrics (reach, engagement, followers) and prepare reports

  • Assist in paid campaigns (Facebook/Instagram ads) and influencer marketing

E-commerce Operations

  • Upload and manage product listings on e-commerce platforms

  • Write compelling product descriptions and SEO-friendly content

  • Coordinate with logistics/operations for order fulfillment

  • Monitor inventory and product availability online

  • Track and analyze online sales performance and suggest improvements

  • Handle customer inquiries, issues, and returns across platforms

Required Skills & Qualifications:

  • 1–3 years of experience in social media and/or e-commerce roles

  • Strong understanding of social media algorithms, tools, and trends

  • Basic knowledge of e-commerce platforms (Shopify, Amazon, Flipkart, WooCommerce)

  • Strong communication and content writing skills

  • Proficiency in tools like Canva, CapCut, Meta Business Suite, Google Analytics

  • Attention to detail, multitasking ability, and willingness to learn

Preferred (Good to Have):

  • Experience with online education, D2C brands, or startups

  • Knowledge of digital advertising, email marketing, or SEO

  • Experience with influencer outreach and collaborations

  • Familiarity with Excel, order management tools, or CRM platforms

Work Culture & Perks:

  • Flexible working hours

  • Growth-oriented and collaborative team

  • Opportunity to learn hands-on across marketing and operations

  • Employee discounts, performance bonuses, and upskilling opportunities