Cyber Security Technical Account Manager (TAM)

Technical Account Manager (TAM)

Location: Hyderabad (Work from Office)
Experience: 8+ Years
Employment Type: Full-Time

About the Job:
We are seeking a client-focused Technical Account Manager (TAM) to join our Cyber Security team. The TAM will be responsible for driving the deployment, integration, and optimization of advanced cyber security solutions, ensuring client satisfaction and security postures.

Responsibilities:

• Build and maintain strong client relationships.
• Serve as the primary technical contact for clients.
• Align solutions with client business goals and objectives.
• Guide deployment and integration of cyber security solutions.
• Troubleshoot and resolve technical issues in collaboration with teams.
• Conduct technical reviews and identify opportunities for improvement.
• Deliver training, best practices, and documentation to clients.
• Monitor client environments to enhance security posture.
• Advocate for client feedback to influence product and service improvements.
• Manage multiple client engagements and ensure timely project delivery.
• Coordinate with internal teams to achieve project goals.
• Prepare and present periodic updates to clients and stakeholders.
• Stay updated on industry trends and emerging technologies.

Qualifications & Experience:

• Strong cyber security background with clear communication skills.
• Analytical mindset and exceptional troubleshooting abilities.
• Excellent interpersonal and communication skills.
• Experience in managing client projects and using CRM tools.
• Familiarity with cyber security tools (firewalls, threat detection, cloud security).
• Knowledge of compliance standards (ISO 27001, GDPR, NIST).
• Scripting and automation experience for security operations.
• Certifications (CISSP, CISM) are a plus.

If you’re passionate about cyber security and client success, apply today!